Privacy policy

Mopoke Mrch ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

Information we collect
When you place an order, sign up for our mailing list, or contact us, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment information (processed securely via Shopify Payments and not stored by us)
- Order history

We may also automatically collect technical information such as your IP address, browser type, and pages visited, via cookies and analytics tools.

How we use your information
We use your information to:
- Process and fulfil your orders
- Communicate with you about your orders
- Send marketing emails (only if you have subscribed to our mailing list)
- Improve our website and customer experience
- Comply with our legal obligations

How we share your information
We share your information only as necessary:
- With our print and fulfilment partner (The Print Bar) to produce and dispatch your order
- With Australia Post for shipping
- With Shopify, who hosts our store
- With payment processors (e.g. Shopify Payments, Apple Pay, Google Pay)
- Where required by Australian law

We do not sell your personal information to third parties.

Marketing emails
If you have subscribed to our mailing list, you can unsubscribe at any time using the link at the bottom of any marketing email.

Cookies
Our website uses cookies to provide essential functionality and to help us understand how the site is used. You can manage cookie preferences through your browser settings.

Your rights
Under Australian privacy law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Data security
We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure. Payment information is encrypted and processed securely.

Contact
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at [CONTACT EMAIL].

Updates to this policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page.